FAQ
Click the following link to capture your request for Travel for Treatment and we will revert to you with a quote or further details.
Please send an email of request to networkqueries@mso.co.za with the details of your facility name, type, country and city. Our Network Department will then be in contact with you with further details around the application and contracting process.
Please send an email of request to your MSO International Network Manager, or to networkqueries@mso.co.za requesting training on how to use the web portal. Our Networks Department will then be in contact to arrange training and enrollment.
Yes, MSO International has an efficient Member ID Card Printing and Distribution capability at its offices in Johannesburg. This service can include client brochures or welcome letters as part of a new member pack. We currently provide this service to some of our international clients.
Yes, MSO International offers PBM services in South Africa through its partnership with Mediscor. Members may obtain medication either from the dispensing GP or from a contracted All pharmacies in South Africa are contracted and are able to submit claims on a real-time basis.
Click here to read more about our claims process.
Click here to read more about our pre-authorisation process.